We provide the agility you need to meet changing market demands. With no long-term contracts, you avoid the risks of direct local employment and retain complete flexibility over your human resourcing levels.
The world’s biggest and best brands trust outsourcing to power their e-commerce needs. They enjoy the benefits of highly trained, experienced, and capable teams, vetted to meet the high standards US companies demand, who are ready and available for work.
Free up your US-based team to focus on core, revenue-generating activities. This strategy allows you to immediately reduce costs, grow profits, and sharpen your competitive edge.
You provide us with details of the role you wish to outsource, which can be as simple as a position title or more detailed, such as a job description or specific requirements of the role. We will then use this information to match you with the perfect candidate(s).
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Unlike our competitors, we can provide you with a range of candidates for all available roles — free of charge. There is no commitment whatsoever until you decide that we have found the perfect person for the job. You can choose to be closely involved with the recruitment process throughout, or you can leave it to us to handle on your behalf, saving you both time and money.
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Once you have selected your new offshore team member(s), we will provide you with details of their start date. In most cases, the time frame from brief to start date will only be 4 to 6 weeks.
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We can handle all aspects of the induction process and employment ancillaries on your behalf, such as employee onboarding, probationary reviews, payroll, OHS, etc., as well as providing employees with brand new IT equipment. On your new offshore team member’s first day, we will take them through our company induction and get them set up so that they are ready to start work.
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You have the option of receiving our assistance in the training of your new team member/s, an add-on benefit that we are pleased to offer free of charge. Once training is complete, your new team member(s) operate as an extension of your onshore team, except that they are located and work remotely in the Philippines.
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Each of our sites provide dedicated support through team leads, site leads and human resources staff, all of whom are available to you 24/7. Your offshore team is monitored in real time using human resources management software that links to our payroll, while our state-of-the-art secure delivery centres are equipped with biometric entry, CCTV, redundant internet connectivity, as well as back-up generators for any power outages.
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“OutsourceWorkload completely rebuilt our financial operations. With their airtight processes and clear SLAs, our month-end close is now twice as fast. A top-tier partner for back-office support.
“Partnering with OutsourceWorkload allowed us to scale our customer support to 24/7 in under a month. They delivered world-class QA and maintained high CSAT scores without missing a beat.”
“We moved our data entry and complex administrative tasks to OutsourceWorkload, and the impact was immediate. Their team is accurate, fast, and incredibly professional. It’s freed up our local staff to focus on core growth.”
“From recruitment to training and ongoing support, the partnership feels seamless. Productivity went up, costs went down.”
